We at Serenity Funeral Services Hereford Ltd are a family business providing local services for the people of Herefordshire and the surrounding areas. We believe that you and your loved one are the most important part of our jobs. We understand that each family has different requirements, and each family is expecting a professional, personal, and dignified funeral service. About Alistair: After losing his dad at a young age, Alistair has always wanted to help and care for people and started by working within the care industry for many years. However, back in December 1996, he suffered the loss of his twin sons at 2 days old, the funeral process along with the bereavement help and support he received Alistair decided to apply to work within the Funeral Services as he wanted to help, support and guide people through their time of loss similar to the guidance he had received. With over 20 years' experience Alistair has gained expertise, compassion, empathy, and a true understanding of losing a loved one, both personally and professionally. Working within this industry has felt like a vocation, and we now feel its time to serve our community with a promise of Care, Compassion, and Empathy.
Our Mission Statement To maintain our family values by providing a service to others that we would expect to be given ourselves. We want to exceed our clients’ expectations; this means providing a service that is professional, empathetic, caring, discreet and honest. Being an independent family business is especially important to us. It means that we can provide a personal service that only a family-run business can. The values, attention to detail, empathy, reliability, care, dedication, passion, warmth, support, and overall quality of service are an integral part of our service. In one of the most difficult times of your life, our family will be there for you. We take pride in every service that we offer. From the moment you call us or walk through our door to the day of the funeral service, you will be treated like family.
Services include:
- Arrangements that are tailored to meet your family's needs
- Viewing of the deceased in the chapel of rest
- Advice and guidance at every step, including registering the death
- Hearses, funeral vehicles and bespoke transport options
- The option of a dignified funeral now and memorial service later
- Memorials and tributes
- Local expertise and knowledge Cremation or burial at any local crematorium or burial site
- Prepaid funeral plans
- Funeral services of all faiths and cultures