Charles Stephens is the Wirral’s largest and longest established funeral directors, dating back to 1896. A fourth-generation family owned business, we are wholly committed to providing you with the very best funeral care, whether you are looking for a religious or non-religious service, a burial, cremation or green funeral. We have an extensive network of branches and Chapels of Rest across the peninsula and offer 24-hour support, seven days a week. We have an immaculate fleet of Bentley and Jaguar funeral vehicles and a team of highly qualified and experienced Funeral Directors and Arrangers, ensuring you get the highest quality service for your loved one. Our staff will listen to your needs and create a personalised funeral that aptly suits your individual requirements; from arranging special funeral flowers and personalising service sheets, to making sure we pass and pause at a special place en-route to the service.
Code of Practice The Code of Practice sets out the high standard of service that bereaved families may expect in their dealings with a member of the National Association of Funeral Directors, including key requirements in respect of the funeral director’s professional conduct. It also deals with advertising and marketing, price information, estimates, final accounts and publicity. Funeral Director Members of the Association are bound by this robust Code of Practice – the terms of which incorporate eleven mandatory principles – and is strictly monitored by a team of Standards and Quality Managers to ensure compliance.
Services include:
- Arrangements that are tailored to meet your family's needs
- Viewing of the deceased in the chapel of rest
- Advice and guidance at every step, including registering the death
- Hearses, funeral vehicles and bespoke transport options
- The option of a dignified funeral now and memorial service later
- Memorials and tributes
- Local expertise and knowledge Cremation or burial at any local crematorium or burial site
- Prepaid funeral plans
- Funeral services of all faiths and cultures
