Managing mail after the death of a loved one is a crucial yet often overlooked part of settling their affairs. Ensuring that important correspondence reaches the right person not only aids in the smooth administration of the estate but also helps protect against identity fraud. Royal Mail offers a Special Circumstances Redirection service specifically designed for such situations.

What is the Special Circumstances Redirection?

This service allows authorised individuals—such as executors or administrators—to redirect the deceased's mail to an alternative address. Unlike standard redirection services, this one includes enhanced security measures to safeguard the deceased's identity and ensure that sensitive information is handled appropriately.

How to Apply

Applications must be submitted in person at a Post Office branch. You'll need to complete the Special Circumstances application form, which is different from the standard redirection form. Required documents include:

• A certified copy of the death certificate

• Proof of your authority to act on behalf of the estate (e.g., grant of probate or letters of administration)

• Your own identification and proof of address

This process ensures that mail is redirected securely and only to those legally entitled to manage the deceased's affairs.

Duration and Flexibility

The redirection can be set up for periods of 3, 6, or 12 months, and can be renewed up to a maximum of four years. This flexibility allows you to manage the estate at your own pace, ensuring that all relevant parties are informed of the address change over time.

Additional Measures to Consider

To further reduce unwanted mail and protect against identity theft, you can register the deceased's details with the Mailing Preference Service and The Bereavement Register. These free services help stop unsolicited mailings from reaching the deceased's address.

How The Farewell Guide Can Assist

At The Farewell Guide, we understand that dealing with administrative tasks during a time of grief can be overwhelming. Our platform offers resources to help you navigate these responsibilities, including comparing funeral directors and planning services that suit your needs. By providing clear information and support, we aim to ease the burden during this challenging time.

For more detailed information on managing mail redirection after bereavement, you can refer to Royal Mail's official guidance.